What exactly do you guarantee?
In short everything (apart from the couriers who, like most of us, are at the mercy of traffic jams and transport systems). We created the Made by Oomph Guarantee to warranty your Made by Oomph plastic cards. We also guarantee that we won't run for the hills once we have your money. We never overlook what really matters - the basics - great service, ease of use, honest pricing, and respect for your time, money and trust.
Does it ever go wrong?
Of course it does, we're human and can make mistakes (luckily they don't happen very often). It's how quick we clean up problems and our willingness to do this if you're not happy that makes the difference. Our best customers are as a result of how, even when things go wrong Oomph is willing and ready to help.
You can read our customer reviews on Trustpilot.